Hotel policies

The practical details of staying with us, in plain words.

Check-in and check-out

Check-in is from 14:00 and check-out is until 12:00, local time in Addis Ababa.

The front desk is open 24 hours, so you can arrive at any time. Please bring a valid ID or passport for every adult.

Reservations on this website don't need a card. You pay for your stay at the hotel.

The price you see when you book is the total for your stay, with taxes and fees included.

You can cancel online from Manage booking any time until check-in time on your arrival day. After that, please contact the hotel.

To change your dates, cancel and book again, or ask the front desk to help.

Each apartment has a maximum number of adults and children, shown on its room page and in search results.

Only registered guests may stay overnight. Visitors are welcome in the lobby.

Each rate may show its own cancellation terms. You'll see them before you confirm, and on each room page.

Do I need a card to reserve?

No. Reserve with your name and email, then pay at the hotel when you arrive.

What are check-in and check-out times?

Check-in is from 14:00 and check-out is until 12:00.

Can I cancel my booking?

Yes. Open Manage booking with your reference and email to cancel online any time before check-in.

Is this the lowest price?

Yes. Booking on this website always gets you our best available rate.

Can you pick me up from the airport?

Yes. Ask the front desk to arrange a transfer from Bole International Airport. Add your flight time in Special requests when you book.